Refund Policy:
1. Returns:
- We accept returns within 14 days of the purchase date.
- To be eligible for a return, the product must be unused, in the same condition as received, and in the original packaging.
2. Refunds:
- Once we receive the returned item, we will inspect it and notify you of the status.
- If your return is approved, we will initiate a refund to your original method of payment.
- Refunds may take 4-6 days to process, depending on your payment provider.
3. Exclusions:
- Customized or personalized products are exempt from being returned.
4. Shipping:
- Customers are responsible for paying their own shipping costs for returning items.
- Shipping costs are non-refundable.
Privacy Policy:
1. Information Collection:
- We collect personal information, including customer contact information and customer address to process orders, provide customer service.
2. Data Security:
- We implement various security measures to protect your personal information.
- Your data is encrypted and securely transmitted to us.
3. Third-Party Sharing:
- We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice.
4. Cookies:
- Our website uses cookies to enhance your user experience.
- You can choose to have your computer warn you each time a cookie is being sent, or you can disable cookies through your browser settings.
Terms & Conditions:
1. Acceptance:
- By accessing or using our website, you agree to be bound by these Terms and Conditions.
- If you disagree with any part of the terms, you may not access the website.
2. Intellectual Property:
- All content on this website is the property of Sonics.lk.
- Unauthorized use of any materials may violate copyright laws.
3. Limitation of Liability:
- Sonics.lk is not liable for any direct, indirect, incidental, special, or consequential damages.